Customer Care Coordinator
jushico · Fairfax, VA · onsite
USD 18 to 18 · period not stated
Want to make a meaningful difference in people’s lives while earning a competitive salary? At Jushi Holdings Inc. ”) (CSE: JUSH) (OTCQX: JUSHF), we are shaping the future of the cannabis industry, the fastest-growing jobs sector in the U.S.
The Customer Care Coordinator plays an important role in delivering exceptional customer and patient experiences within a fast-paced retail dispensary environment. This position is responsible for providing knowledgeable, professional, and accurate service while ensuring compliance with company policies, operating procedures, and applicable regulatory requirements.
Customer Care Coordinators support multiple areas of retail operations, including customer engagement, product education, point-of-sale transactions, telephone support, merchandising, and general store maintenance.
This is an active, customer-facing retail position that requires employees to rotate between various workstations and responsibilities throughout their scheduled shifts based on operational needs. The role involves frequent standing and walking, with occasional sitting depending on assigned responsibilities.
Successful candidates demonstrate adaptability, strong communication skills, attention to detail, and a commitment to providing outstanding service in a collaborative, compliance-focused environment.
Jushi offers a competitive benefits package designed to support the health, well-being, and financial security of our employees.
Eligible employees may have access to benefits including:
Medical, dental, and vision insurance
Life insurance
Short-term and long-term disability coverage
Flexible Spending Accounts (FSAs)
Paid time off
Paid holidays
401(k) retirement savings plan
Benefit eligibility and availability are subject to applicable plan terms, company policies, and employment classification.
ADDITIONAL DUTIES AND RESPONSIBILITIES
This job description is intended to provide a general overview of the responsibilities, qualifications, and physical requirements associated with the position. It is not designed to cover or contain a comprehensive listing of all activities, duties, or responsibilities required of an employee in this role.
Job responsibilities, workstation assignments, operational expectations, and reporting relationships may change at any time, with or without notice, based on business needs and applicable law.
Employees may be assigned additional responsibilities consistent with the operational requirements of the retail environment.
EQUAL EMPLOYMENT OPPORTUNITY
Jushi is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristic protected by applicable federal, state, or local laws, regulations, or ordinances.