Generator Install and Service Technician
NOCO · Tonawanda, NY
Position: Generator Install and Service Technician
Location: Buffalo and surrounding areas, NY
Compensation: $26.00-$35.00 per hour
About NOCO
Since 1933, NOCO has been a family-owned energy and home services company serving Western New York. We deliver fuels, natural gas, electric supply, solar, HVAC, generators, plumbing, and more to homes and businesses across the region. That includes rural communities that have counted on us for generations. Our culture is built on one simple idea: We Start With Yes.
What We Are Looking For
NOCO is seeking a skilled and customer-focused Generator Installation & Service Technician to join our team. This position is responsible for the installation, maintenance, troubleshooting, and repair of standby generator systems and related equipment.
The ideal candidate is a safety-conscious, dependable professional with strong electrical aptitude who enjoys working directly with customers and providing exceptional service. This role plays a critical part in ensuring customers have safe, reliable backup power solutions and a positive installation and service experience from start to finish.
You’ll be a key member of our Energy Products team, joining a company with a long-standing history in the energy industry and a strong commitment to safety, training, and employee growth.
What You Will Do
- Install standby generator systems according to manufacturer specifications, applicable electrical codes, and company standards.
- Install and connect automatic transfer switches, electrical wiring, fuel connections, and related system components.
- Perform startup, commissioning, testing, and customer demonstrations for newly installed systems.
- Conduct preventive maintenance inspections and routine service on generator systems.
- Diagnose and repair electrical, control, fuel, and mechanical issues affecting generator performance.
- Troubleshoot generators, automatic transfer switches, battery systems, and associated components.
- Read and interpret wiring diagrams, electrical schematics, installation manuals, and technical documentation.
- Complete required service reports, inspection forms, and maintenance documentation accurately and timely.
- Transport equipment, materials, tools, and supplies safely to and from job sites.
- Maintain service vehicles, tools, equipment, and inventory in a clean and organized manner.
- Communicate professionally with homeowners regarding system operation, maintenance recommendations, repairs, and service needs.
- Collaborate with internal teams and subcontractors to ensure efficient project completion and customer satisfaction.
- Adhere to all safety regulations, company policies, manufacturer requirements, and National Electrical Code (NEC) standards.
- Participate in ongoing training to stay current on generator technologies, installation techniques, and industry best practices.
- Support emergency service response and participate in an on-call rotation as required. On-call duties may include evenings, weekends, holidays, and emergency weather events.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The statements herein are intended to describe the general nature and level of work performed by employees. They are not to be construed as an exhaustive list of responsibilities, duties, and skills required by personnel so classified. Furthermore, they do not establish an employment contract and are subject to change at the discretion of the Company.
NOCO is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
What You Will Need
- High school diploma or equivalent required; technical or vocational training preferred.
- 2+ years of generator installation, electrical service, residential/commerical electrical, HVAC, mechanical, or related field experience preferred.
- Knowledge of residentialcommercial electrical systems, NEC requirements, and applicable safety standards.
- Experience installing, servicing, or troubleshooting standby generator systems preferred.
- Ability to read and interpret electrical schematics, wiring diagrams, and technical manuals.
- Strong troubleshooting and diagnostic skills.
- Excellent customer service and communication skills.
- Ability to work independently and manage multiple priorities effectively.
- Professional, dependable, and safety-focused work ethic.
- Valid driver's license with a satisfactory driving record.
- Ability to obtain manufacturer certifications as required.
- Ability to lift, push, and pull up to 100 pounds.
- Ability to work outdoors in varying weather conditions and navigate job sites safely.
- Ability to climb ladders, work in confined spaces, kneel, bend, and stand for extended periods.
What We Offer
- Competitive starting hourly rate
- Generous medical insurance offerings
- Dental and vision plans
- Company-paid life insurance
- Company-paid short-term disability
- 401(k) with company match
- Health savings accounts
- Generous Paid Time Off policies
- Paid holidays
- Employee and family assistance program
- Company-paid training
- Safety incentives
- Years of service incentives
- Company provided uniforms and PPE
- Boot allowance
- Company Van