Scheduling Coordinator
Tenet Healthcare · El Paso, Texas, United States · onsite
The Scheduling Coordinator is responsible for all aspects of surgery process including all verifying insurance; pre-operative certifications and authorizations; complete necessary hospital forms; scheduling patient for any pre-operative labs, testing and coordination of post-surgery care
- Adheres to and supports the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources, the Tenet HIPAA Compliance Plan, and the Tenet Corporate Compliance Program's Code of Conduct.
- Triage surgical candidates as required by the physicians.
- Educate patients about planned surgery.
- Verify insurance information in the electronic system.
- Obtain insurance authorizations as required by individual plans prior to surgery.
- Obtain medical clearances and coordinate preoperative testing in concert with surgeons and per hospital protocols.
- Work with appropriate hospital personnel to obtain necessary information for surgery scheduling.
- Confirm and reschedule return appointments, as necessary.
- Notify manager with patient account and insurance issues.
- Provide assistance to administrative or clinical staff as needed; other duties as assigned.
Education: High school diploma/GED required with completion of an accredited Medical Assistant Program
Certification: CMA preferred, CPR required
Experience: Must have a minimum of 5 years of experience working in a physician office with previous surgery scheduling experience strongly preferred.
Other Requirements: Occasional local travel to support other offices.
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