Sales Advisor (Spanish)
David Kennedy Recruitment · Athens, Greece · hybrid
David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a Spanish-speaking Sales Advisor to join their team in Greece.
Position: Sales Advisor
Location: Athens, Greece
Work model: Hybrid
Employment type: Full-time
DUTIES & RESPONSIBILITIES:
- Handle inbound and outbound customer interactions across phone, chat, and email channels
- Deliver a high-quality customer experience with a strong focus on satisfaction and resolution
- Build and maintain positive relationships through clear and professional communication
- Provide accurate and up-to-date information using internal tools and systems
- Achieve individual and team performance targets including call-handling KPIs
- Maintain detailed customer records, accounts, and interaction documentation
- Always follow communication procedures and data protection policies.
REQUIREMENTS:
- Native or near-native level in Spanish, with fluency in English (minimum B2 level)
- Strong customer service and contact handling experience across multiple channels
- Excellent verbal and written communication skills with active listening ability
- High computer literacy and confidence working with several systems simultaneously
- Strong multitasking, time management, and prioritization skills
- Customer-focused mindset with awareness of sensitive data handling
- Ability to perform in a fast-paced, KPI-driven environment.
BENEFITS:
- Competitive renumeration package
- Private life and health insurance coverage
- Free access to corporate gym facilities
- Fixed working hours option for parents with young children
- Structured onboarding and training support
- Supportive team environment with development opportunities
- Relocation support
- And many others!