SALES EXECUTIVE
Napco National · Jeddah, Western Province, Saudi Arabia
Job Responsibilities & Tasks (Duties include but are not limited to)
( For Saudi National Only )
- Sell the widest range of company’s products for assigned customers based on group channel guidelines.
- Provide feedback of any competition activity within sales area and submit his suggestion for retaliation if needed.
- Prepare special order requests (Prices, Designs, approvals, Orders, MOQs) and take concerned approvals both Customer & Company.
- Prepare SPO in full quantity produced to customer without leaving stocks at warehouse unless approved by Sales Management.
- Collect the invoices according to company’s aging policy.
- Prepare all needed documents for the call cycle market visits or business review, before going to the market.
- Maintain professional Business relation with His/her customers.
- Revisit Lost customers and check opportunity to regain business if hindering conditions have vanished.
- Open new accounts on JDE or CRM and adhere all required valid documentation (VAT, CR, National Address, CIS, etc…)
- Transfer max number of accounts to ECOM online platform, train customers for utilizing Napco platform and monitor performance to avoid losing customer sales volume.
- Detect and register new potential customers in his area based on CRM.
- Sell all potential customers with appropriate combination of product lines by closing GAPs.
- Handle customers complaints and report them to the sales team leader.
- Prepare QRAs for his customers on JDE or ECOM and discuss them with Team Leader.
- Enter customer orders into JDE system and ensure no violations whether CDs, CLs, or prices.
- Submit daily collection for the distributor or accountant.
- Issue returns for quality issue products or wrong orders and get approval from concerned parties.
- Report to the team leader any customer problem / objection that occurred, and he could not handle.
- Review on monthly basis customer collectibles with Team Leader and conduct required SAFs, matchings, or write offs.
- Conduct Balance confirmations 3 times per year and get customer signature/stamps in addition to working on reconciliation with accounts.
- Conduct Trials for new developed products at certain customer in his/her area and report factual findings.
- Comply fully with Napco code of conduct, and company instructions.
Required Job Qualifications & Competencies
Education & Experience
- Minimum High School degree.
- Acceptable English Level.
- Acceptable Computer Literacy.
- A minimum of 1 to 2 years’ experience in similar and related field.