Accounts Receivable & Claims Specialist - Barebells & NOCCO, USA
Vitamin Well Group · Los Angeles, United States
Vitamin Well Group develops premium functional drinks, snacks and protein products designed for modern, everyday life and on-the-go consumption. Our portfolio includes Barebells, NOCCO and Vitamin Well. With over 750 employees and revenue of more than SEK 10 billion, we are present in over 50 markets, with our headquarters in Stockholm and local teams and partners around the world. Our growth is driven by a focus on building strong brands, creating products with uncompromising taste and clear functionality, and consistently raising the bar across our categories.
Vitamin Well Group in the US Vitamin Well made its debut in the US market in 2019, initially introducing NOCCO, followed by the launch of Barebells in 2020. Since then, the company has witnessed remarkable growth, with its products now widely available across the country in various gyms, gas stations, and grocery stores. Our team is characterized by its high level of engagement, agility, and a shared passion for ensuring our brands become a staple in households across the US.
The US market has rapidly emerged as having one of the most significant volume increases across our markets. In response to this success, we have developed and launched products specifically designed to meet the unique preferences and needs of the US consumer.
About the RoleWe are seeking a detail-oriented and proactive Accounts Receivable & Claims Specialist to join our Accounting team, supporting customers across multiple sales channels throughout North America.
In this role, you will manage the full accounts receivable cycle for an assigned customer portfolio, with a particular focus on retailer deductions, chargebacks, claims recovery, collections and customer account reconciliations. Retailer deductions and trade promotions will be a significant part of your day-to-day responsibilities, representing approximately 50% of the role.
This is a hands-on role requiring strong analytical skills, attention to detail and close collaboration with Sales, Operations and Finance to resolve issues and support healthy cash flow.
The PositionRetailer Deductions & Trade Promotions
- Review, investigate and resolve retailer deductions, chargebacks, shortages, pricing claims and promotional billbacks
- Match deductions to approved trade promotions within the company's Trade Promotion Management (TPM) system
- Partner with Sales to validate promotional activity and identify invalid deductions
- Ensure accurate documentation and timely resolution of outstanding deductions
Compliance Claims & Recovery
- Identify and investigate compliance deductions in collaboration with Finance, Accounting and Operations
- Prepare and submit dispute packages to customers and third-party logistics providers (3PLs) within required timelines
- Track claims from intake through resolution, ensuring each claim is recovered or validated, with timely follow-up and escalation when needed
- Maintain accurate, organized and audit-ready documentation of claims and supporting evidence
Customer Accounts & Collections
- Manage the full accounts receivable cycle for an assigned customer portfolio, from invoicing through payment collection and dispute resolution
- Serve as the primary finance contact for customer inquiries, account reconciliations, deductions and credit matters
- Monitor outstanding invoices, customer aging and collection risks to support timely payments
- Review credit holds and recommend actions based on payment history and account risk
Cash Application & Reconciliations
- Apply incoming customer payments accurately and on time
- Reconcile customer accounts and investigate unapplied cash, short payments and other discrepancies
- Ensure accurate customer statements and account balances
Reporting & Month-End Close
- Prepare and analyze AR aging reports and customer account metrics
- Support month-end close activities, including account reconciliations and assistance with journal entries and AR reserves
- Maintain accurate accounting records and support internal and external audit requests
What you will need to succeed:- Bachelor's degree in Accounting, Finance, Business or a related field, or equivalent experience
- Some experience in accounts receivable, collections, credit or a similar accounting or finance role
- Good understanding of accounting fundamentals and accounts receivable processes
- Strong analytical and problem-solving skills, with the ability to investigate discrepancies independently
- Proficiency in Microsoft Excel and the ability to learn new systems quickly
- Detail-oriented, organized and comfortable managing multiple priorities in a fast-paced environment
- Excellent communication skills and the ability to build strong relationships with customers and internal stakeholders
- Proactive, accountable and collaborative approach to resolving issues and improving processes
Experience within CPG, food and beverage, manufacturing or retail is highly valued. Familiarity with retailer deductions, chargebacks, trade promotions, compliance claims or working with major retailers such as Walmart, Target, Amazon, Kroger, UNFI or KeHE is considered a plus. Knowledge of retailer compliance programs, OTIF/fill rate deductions and shortage claims is also beneficial.
Salary Range
The base salary range for this position is $80,000–$85,000 annually. Actual compensation will be determined based on factors such as relevant experience, skills, qualifications, and overall fit for the role.
Work Location
This position is based in Marina del Rey, California, and requires on-site attendance five (5) days per week.
How to ApplyApplication deadline: November 20th 2026
We review applications on an ongoing basis and may fill the position before the application deadline.
We appreciate LinkedIn, but to get a full picture of your experience, we ask you to also include a CV.
Vitamin Well USA is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Life at Vitamin Well GroupAt Vitamin Well Group, we believe that a great workplace fuels great products. With over 750 employees worldwide, our people play an important role in how we build brands, develop products and grow the business. Our values – innovation, courage, drive and responsibility – shape how we work together and how we do business.
Across functions and markets, our teams are hands-on in building our brands, developing our products and making them available to consumers around the world. We embrace an office-first principle because we believe our best ideas emerge when people come together, share ideas, build relationships and take ownership.
Promoting active lifestyles is part of our culture. Employees can take part in run clubs, group workouts, races and sporting events that suit different interests and fitness levels. As we continue to grow, we aim to make a positive impact by reducing our environmental footprint, promoting active and healthy lifestyles, and acting responsibly across our value chain.
As part of the recruitment process, we may ask you to conduct a personality test as well as a test that measures logical ability. The purpose of the tests is to evaluate candidates as objective as possible and identify the best possible match for the role. The tests are based on solid research and are taken through our partner.