Room Attendant
AccorHotel · Santa Monica, California, United States
Situated atop the scenic bluffs overlooking Santa Monica Beach, Fairmont Miramar Hotel & Bungalows is just a stone's throw away from some of Southern California’s best attractions including Santa Monica Pier and its historic carousel as well as Third Street Promenade -- famous for its fine restaurants, live entertainment, movie theatres, shopping, local artists' scene and a weekly farmer’s market.
What is in it for you:
- Employee benefit card offering discounted rates in Accor worldwide for you and your family
- Learning programs through our Academies designed to sharpen your skills
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
- Career development opportunities with national and international promotion opportunities. The sky is your limit
- Pay Rate Range: $26.83-$33.54
Reporting to the Assistant Director of Rooms, the Room Attendant plays a key role in delivering a clean, comfortable, and welcoming environment for guests. This position requires strong attention to detail, efficiency, and a commitment to high service standards. Responsibilities and essential job functions include but are not limited to the following:
- Provide consistently professional, friendly, and engaging service to guests
- Clean and service assigned guest rooms, suites, and public areas in accordance with hotel standards
- Perform a full range of housekeeping duties, including:- Making beds and changing linens
- Dusting and polishing furniture and fixtures
- Vacuuming carpets and cleaning floors
- Thoroughly cleaning and sanitizing bathrooms
- Cleaning windows, mirrors, and glass surfaces
- Removing trash and used items from rooms
- Replenishing guest room supplies such as towels, toiletries, and amenities
- Inspecting rooms to ensure cleanliness, proper setup, and functionality of all equipment
- Reporting maintenance issues, damages, or safety concerns promptly to the appropriate department
- Maintaining housekeeping carts, storage areas, and linen closets in an organized and clean manner
- Follow all health, safety, and sanitation guidelines, including proper handling of cleaning chemicals
- Respecting guest privacy and security, ensuring confidentiality at all times
- Responding promptly to guest requests and communicate effectively with team members and supervisors
- Assisting with special cleaning projects, deep cleaning tasks, and room preparations as needed
- Ability to multitask and prioritize in a fast-paced environment.
- Strong attention to detail and commitment to quality.
- Previous housekeeping or hospitality experience preferred.
- Excellent communication and organizational skills.
- Strong interpersonal and problem-solving abilities.
- Reliable, responsible, and able to work independently or as part of a team.
- Ability to stand and walk for extended periods, up to 8 hours.
- Ability to bend, kneel, and squat for extended periods.
- Ability to lift and carry up to 30 pounds frequently.
- Ability to push and pull housekeeping equipment, such as tables and carts, weighing up to 100 pounds.
- Ability to work in a fast-paced environment with frequent movement.
All your information will be kept confidential according to EEO guidelines.