Cocktail Server - Casino (Harrah's Metropolis, IL)
Edmn Cx_1 · Metropolis, Illinois, United States · onsite
JOB TITLE:
Server
POSITION CODE:
005021
GRADE:
DEPARTMENT:
Casino Bar
REPORTS TO:
Casino Operations Supervisor
PAY TYPE:
MINIMUN AGE:
BENEFITS:
$9 Hourly, plus tips
21 yrs of age
Medical, Dental, Vision, Life & Disability Insurance, 401(k), Paid Time Off, Education Assistance, Team Member Discounts
HOW YOU WILL CREATE THE EXTRAORDINARY
- Occupy assigned station at scheduled time.
- Take cocktail orders from guests in assigned station.
- Clean assigned station.
- Adhere to all state and local liquor laws.
- Follow all company procedures involving gaming regulations.
- Must assist patrons in answering questions and direct them to areas of safety during emergencies as instructed by management, Security or senior crew members.
- Assure exceptional customer service to all patrons by communicating in a pleasant, friendly, and professional manner at all times.
ADDITIONAL REQUIREMENTS
PHYSICAL - Must be able to:
- Work within restricted area of Soft Count room with reasonable accommodation.
- Bend, stand or stoop for long periods of time.
- Communicate verbally and professionally.
- See.
- Must be able to hear. Can be augmented with a hearing aid.
- Tolerate noisy and/or dimly lit environment.
- Must be able to lift a minimum of twenty pounds (20 lbs.).
- Must have manual dexterity.
- Climb stairs repeatedly.
- Push/pull drop carts and drop boxes.
- Repetitive motion, i.e. bending, pulling, opening boxes for drop and count process.
MENTAL - Must be able to:
- Work accurately with basic math skills
- Write to complete daily reports.
- Understand and comply with Policies and Procedures, Job Descriptions, daily memorandum and other written and verbal instructions.
- Read and understand in order to communicate with patrons and co-workers.
- Must be able to work under stressful conditions.
GAMING
Must have the ability to hold an Occupational License as required by the Illinois Gaming Board.
PREREQUISITES/PREFERRED QUALIFICATIONS:
High school diploma or GED equivalent preferred. Prefer minimum 2 years' experience as a cocktail server. Must have an outgoing personality and a flexible schedule.
FLSA STATUS: Non-Exempt
LEGAL EMPLOYER: MIL
MULTI-PROPERTY: NO
BONUS PLAN: NO
LICENSE(S): Illinois Gaming Level 2
EEO CODE: