Housing Support Specialist - Full Time
YWCA Cass Clay · Fargo, United States
YWCA Cass Clay is currently seeking a Full Time Housing Support Specialist to provide support and advocacy to residents of Grace Garden: A YWCA Supported Residence and LanternLight: A YWCA Supported Residence while upholding the mission of YWCA Cass Clay. Individuals must be available to work 32 hours per week, Wednesday - Sunday. Hours W-F would be 4p-10p with Sat and Sun hours 12p - 8p.
Job Duties:
- Provide support and advocacy to residents as needed.
- Ensure residents are complying with leasing guidelines and procedures.
- Supply residents with necessary items such as food, clothing, etc.
- Maintain participant records.
- Perform general administrative functions such as participant logging, answering the phone, and responding to in-person inquiries in a professional and timely manner.
- Assist in the preparation of apartments for new residents.
- Provide consistent coverage for assigned shifts, working within the team and independently to complete all shift tasks.
- Ensure the security of the facility.
- Maintain cleanliness of community spaces within the building.
- Provide appropriate information and referrals to connect residents to community resources.
- Provide an immediate and professional response to any emergency or crisis at the residence.
- Maintain professionalism while interacting with community members and YWCA stakeholders.
- Attend scheduled Housing meetings.
- Sort and organize donations.
- Deliver services with safety, respect, and effectiveness.
- Other duties as assigned.
Qualifications:
- High school graduate. Education and/or two years experience in human services or related field preferred.
- Training or experience in working in crisis intervention.
- CPR and First Aid certified.
- Must have excellent oral, written, and interpersonal communication skills.
- Knowledge of domestic violence, homelessness, mental illness, chemical dependency, and child development issues is essential. Knowledge of community resources is helpful.
- Prompt and reliable attendance is required.
- Meet all background check requirements.
- An understanding of, appreciation for, and support of the mission of the YWCA Cass Clay.
YWCA Cass Clay is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.