Operations Manager
HEART OF TEXAS GOODWILL INDUSTRIES · Waco Drive Plant 1000 East Waco Drive - Waco, TX 76704
Summary: The Operations Manager at Heart of Texas Goodwill Industries, Inc. is responsible for overseeing the movement, distribution, and storage of materials, ensuring the efficient flow of incoming and outgoing materials to guarantee timely delivery to stores and vendors. This role also encompasses the management of transportation logistics, vehicles, equipment, and strategic planning for warehouse operations, all while prioritizing safety and operational efficiency.
Essential Duties and Responsibilities: Include, but are not limited to the following as other duties may be assigned:
- Logistics and Transportation Management:
- Ensure all drivers for contracts and transportation adhere to schedules based on contract and store needs.
- Manage driver times and schedules.
- Print and distribute house calls.
- Log daily driver inspection sheets.
- Log daily forklift inspection sheets.
- Maintain current inspections on all vehicles, equipment and trailers.
- Schedule estimates for vehicle and trailer repairs.
- Notify the Director of Operations of any necessary repairs on trailers or vehicles.
- Maintain a log of all fuel and purchase receipts, submitting them to accounting in a timely manner.
- Communicate effectively with the Aftermarket Manager to ensure proper transportation needs are met.
- Ensure daily vehicle inspections are completed.
- Warehouse and Inventory Management:
- Maintain and project all warehouse space.
- Keep a bale log and notify the Aftermarket Manager when the count reaches a saleable quantity.
- Communicate operational needs, such as the purchase of gaylords and pallets, to the Director of Operations.
- Complete Purchase Orders as needed.
Employee Management & Safety:
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- Ensure that employees adhere to their scheduled hours and do not work before or after.
- Be task-driven with safety as a top priority.
- Other tasks as assigned.
Leadership Competencies
Leadership Competency
Hourly / Non-Supervisory Leader
OUR TEAM
Emotional Maturity and Respect
Thinks how their actions make other people feel and acts appropriately. Tempers personal emotions and escalates sensitive issues to the appropriate level of management.
Integrity
Can be counted on and trusted; models professional ethics by acting honestly.
Capacity for Change and Innovation
Open to new ideas and ways of doing things; gives ideas collaboratively to improve processes or programs.
Interpersonal Skills
Builds relationships and works well with others; listens to understand and answers appropriately.
Commitment to Development and Empowerment of Self and Others
Completes required training and looks to grow on the job through continuous learning; becomes self-sufficient.
OUR COMMUNITY
Commitment to Goodwill’s Mission, Vision, and Values
Actions are in line with Goodwill’s Mission, Vision, and Values.
Commitment to Diversity, Equity, and Inclusion
Works well with people that look and think differently.
Community and Service
Wants to help others and make a difference in the community.
OUR GROWTH
Commitment to Excellence and Customer Service
Meets goals and gives outstanding customer service to customers, donors, and participants.
Business Acumen
Makes good choices. Effectively transfers learning from one situation to another.
Stewardship and Accountability
Takes care of company property. Takes responsibility and ownership of personal actions and outcomes.