Registration Specialist I
Indiana University Health · Indianapolis, Indiana, United States
Schedule:
- Hours:
- Monday- rotation – 7:30-4:00, 8:00-4:30, or 9:30 – 6:00
- Wednesday- rotation 8-5:00, 9-6:00, or 10-7:00
- Tuesday/Thursday/Friday- 7:00-3:30
- Weekends: no
- Holidays: no
Location:
- 20647 PCI C - Georgetown Family Med
- Methodist Medical Plaza II Suite 212 6820 Parkdale Pl. Indianapolis, IN
Key Responsibilities
- Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner.
- Obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes.
- Schedules appointments, interviews patients for appropriate medical information, explains charges and policies of the department/hospital, validates and enters charges into appropriate systems, and collects necessary payment.
- Answers incoming calls and directs patients and visitors appropriately.
Skills for Success
- Attention to detail
- Team focused
- Self-starter, coachable
- Ability to adjust to changing priorities
Qualifications
- High School Diploma/GED required.
- Requires 0-3+ years relevant experience; previous administrative experience preferred.
Experience with matrix organization and complex work environment a plus.
Requires basic proficiency in MS office (Word, PowerPoint, Excel