Restaurant Hostess
Efet Cx_1 · Bahrain · onsite
Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Restaurant Hostess, you’re not just handling guest inquiries – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Here's what you'll do during a typical day:
- Manage pre-arrival details: Confirm reservations, assign accommodations, and fulfill special requests prior to guest arrival
- Coordinate group arrivals: Organize and oversee tour and pre-assigned group arrivals to ensure a seamless experience
- Delight our guests: Welcome guests, respond to inquiries, and resolve concerns promptly to uphold service standards; maintain knowledge of all hotel services as well as VIP requests and special events
- Provide phone support: Answer and route incoming calls, maintain call logs, and follow up to ensure guest satisfaction
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What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.