Billing Specialist
Ease Health · New York City · remote
You'll own the day-to-day revenue cycle for a set of customers, and help us build an RCM system that makes the work faster for everyone who comes after you.
WHAT YOU'LL DO
- Manage claim submission for your customers, on time and complete
- Track authorizations across payers and levels of care
- Handle payment posting, reconciliation, ERA enrollments, and remittance workflows
- Work AR follow-up on denials, underpayments, and aging claims
- Communicate with customers to gather information and resolve billing issues
- Learn our RCM system and tell us what's missing
- Spot recurring billing issues and help build the processes that prevent them
WHAT WE'RE LOOKING FOR
- 3+ years of behavioral health billing experience preferred
- Deep familiarity with the behavioral health revenue cycle: claims, authorizations, denials, and payer follow-up
- Strong customer communication and problem-solving skills
- Ability to learn new software quickly
- Comfort operating autonomously in a fast-paced environment
- Strong organization and attention to detail across multiple customers
NICE TO HAVE
- Experience with multiple clearinghouses and payer portals
- Knowledge of EDI, eligibility verification, or benefits verification
- Prior RCM management at a billing company or provider organization