Paralegal, Commercial & Compliance
Buspatrol · TX, Austin · remote
Paralegal
Department: Legal
Reports to: Chief Legal Officer / General Counsel
Location: Remote
Employment type: Full-time
About the role
BusPatrol is seeking an experienced Paralegal to support a broad range of legal, litigation, corporate, and business-support activities. This role is designed for a career paralegal who is comfortable operating in an in-house legal environment, managing multiple priorities, and partnering with internal stakeholders and external counsel.
The ideal candidate brings strong litigation support skills along with practical experience in a corporate or technology-focused legal department, preferably complemented by prior law firm experience. This person will be a highly organized, detail-oriented, and trusted partner who can independently manage workflows, maintain accurate records, and help the Legal team respond efficiently to business needs.
What you’ll do
Litigation and legal matter management
- Maintain and update the company’s litigation and legal matter tracker, including active, closed, and anticipated matters, as well as matters in which the company is not a party but that may affect its business.
- Track key deadlines, filings, hearings, discovery obligations, insurance information, outside counsel, matter status, and next steps.
- Organize and maintain matter files, pleadings, correspondence, agreements, productions, and other legal records.
- Support collection efforts, case preparation, and coordination with internal business partners and outside counsel.
- Manage litigation holds, including issuing hold notices, tracking custodian acknowledgments, and confirming preservation with internal business partners and outside counsel.
- Assist with legal research and factual investigations as directed by attorneys.
Discovery and records requests
- Provide litigation support throughout the discovery process, including identifying, collecting, organizing, reviewing, and producing responsive documents.
- Assist with document review, quality control, privilege and confidentiality considerations, redactions, and production preparation.
- Coordinate with internal stakeholders to locate and preserve potentially responsive information across systems, business units, and records repositories.
- Support responses to Freedom of Information Act (FOIA), Public Records Requests (PRR), and similar records requests by conducting structured searches for relevant records and helping organize responsive materials.
- Help document search efforts, track production status, and escalate issues or gaps to the appropriate attorney.
- Handle subpoenas and third-party records requests, including coordinating responsive materials and preparing records custodian declarations.
Insurance and certificates of insurance
- Maintain insurance-related records, policies, claims documentation, certificates of insurance, and related correspondence.
- Coordinate with the company’s external insurance team, brokers, carriers, and other relevant parties.
- Assist with gathering information needed for claims, renewals, coverage inquiries, and litigation-related insurance matters.
- Monitor follow-up items and ensure relevant legal and business stakeholders have current insurance information.
Requests for proposals and procurement support
- Support the RFP and procurement process by reviewing legal requirements and working with the proposal team to complete corporate forms, certifications, and affidavits, such as non-collusion, debarment, conflict of interest, vendor registration, and W-9 forms.
- Gather responsive company information and documentation from relevant business partners.
- Review submissions for completeness, consistency, and confidentiality concerns, and prepare confidentiality and trade secret redactions.
- Track exceptions to contract terms and other requested deviations, and flag such exceptions for attorney review.
- Maintain a library of standard certifications, good standing certificates, certificates of insurance, pre-approved responses, and other RFP-related materials and supporting documentation.
- Help identify legal or compliance issues for attorney review and ensure deadlines are met.
Legal and corporate drafting
- Prepare and revise routine letters, legal and corporate correspondence, internal memoranda, notices, form agreements, and other documents for attorney review.
- Prepare template non-disclosure agreements, contract amendments, form agreements, notice letters, and termination or renewal notices for attorney review.
- Proofread documents for accuracy, completeness, consistency, formatting, and adherence to instructions.
Corporate and governance support
- Support the Corporate Secretary and Legal team with corporate governance activities, as needed.
- Assist with Board and committee meeting administration, including agenda preparation, meeting materials, minutes, action-item tracking, and document organization.
- Maintain corporate records, resolutions, approvals, entity information, and governance documentation.
- Work with internal stakeholders to collect and organize materials for Board, committee, and executive-level meetings.
- Help ensure corporate records are complete, current, and appropriately maintained.
- Maintain the company’s policy library, including the code of conduct and insider trading, delegation of authority, and related-party policies.
- Track the compliance calendar and corporate filing deadlines.
- Support audit requests and legal entity confirmations.
- Serve as the main contact with the company’s registered agent, and receive, log, and triage service of process, garnishments, subpoenas, and state notices.
General legal team support
- Manage multiple projects with competing deadlines while maintaining a high level of accuracy and confidentiality.
- Build effective working relationships with Legal, Sales, Government Affairs, Finance, Operations, People, Security, and other internal teams.
- Handle sensitive and confidential information with sound judgment and discretion.
What You’ll Bring
- At least 5 years of progressive experience as a career paralegal.
- Experience supporting litigation, discovery, document production, redactions, legal holds, and matter management.
- Experience working in an in-house corporate legal department.
- Strong organizational skills and the ability to manage detailed trackers, records, deadlines, and multiple matters simultaneously.
- Strong written and verbal communication skills, including the ability to prepare clear correspondence and business-facing summaries.
- Sound judgment, attention to detail, and follow-through, including discretion with confidential, privileged, and sensitive information and knowing when to escalate.
- Proficiency with Microsoft Office and the ability to quickly learn legal technology, including document-management, e-discovery, and matter-management systems.
- Ability to work independently and collaborate effectively with attorneys, business stakeholders, outside counsel, vendors, and executive-level partners.
- Paralegal certificate, associate degree, bachelor's degree, or equivalent relevant experience.
Preferred qualifications
- Experience in a technology company or other complex, fast-paced organization.
- Prior law firm experience, particularly in litigation, commercial, or corporate matters.
- Experience supporting a Corporate Secretary or corporate governance function, including preparing Board or committee agendas, minutes, meeting materials, resolutions, or action-item trackers.
- Experience supporting FOIA, public records, regulatory, or government-contracting requests.
- Experience with RFP responses, public procurement forms and certifications, corporate questionnaires, insurance coordination, or compliance documentation.
- Experience managing registered agent relationships, service of process, subpoenas, records cu