Administrator in Training - SNF - Heber (55561)
ROCKY MOUNTAIN CARE GROUP · Rocky Mountain Care-The Lodge - Heber City, UT 84032
Administrator in Training
Job Description
Department
Administration
Reports to
VP of SNF Operations, Regional Director of Operations
Reporting to this position
As designated by preceptor
Job Classification
Administrative/Leadership/Management
Position Purpose
To understand how lead, guide and direct the operations of the healthcare facility in accordance with local, state and federal regulations, standards and established facility policies and procedures to provide appropriate care and services to residents.
Required Qualifications
The Administrator in Training must possess:
- Must be working toward or possess a bachelor’s degree from an accredited university
- Should have some leadership or managerial experience
- Should have a licensed preceptor identified
Major Duties and Responsibilities
Must complete one thousand (1000) hours during training period (Typically 9-12 months). These hours must be spent in the various departments in a skilled nursing facility.
May assist the Administrator with planning, developing, organizing, implementing, evaluating and directing the overall operation of the facility as well as its programs and activities, in accordance with current state and federal laws and regulations.
Supports the Administrator in evaluating key performance indicator outcomes with department heads to determine the need for action from leadership and/or management such as re-education or revisions related to the facility’s outcomes, regulatory compliance and/or customer satisfaction.
Assists with the development and implementation of processes and systems in conjunction with the Business Office Manager that maintain the fiscal health of the facility.
Assists the Administrator in developing and executing a census and occupancy management strategy that results in improved census and improved fiscal health for the facility.
May serves as the facility representative to the public. In so doing, must periodically successfully deliver a confident, concise, message on a variety of topics that is understood by a wide range of persons with diverse backgrounds and levels of education.
Assists the Administrator in leading and coordinating daily, weekly, bi-monthly or monthly management team meetings to discuss priorities and develop solutions with facility leaders such as census, collections, clinical health, survey readiness, customer service satisfaction, activity participation, etc.
Develops and maintains positive relationships with residents, employees, and family members through scheduled, deliberate positive interactions with them using face to face, phone, or other means of communication.
Assist the Administrator with evaluating work performance of department heads and maintains accountability across all departments in concert with Human Resources for expected performance outcomes in each respective department.
At the request of the Administrator, facilitates, serves, attends or participates in various committees of the facility as necessary.
Becomes familiar with general nursing practices and procedures, OBRA regulations, Code of Federal Regulations, Appendix PP State Operations Manual, reimbursement processes, Life Safety Code regulations, applicable labor relations laws, and all other regulatory entities that may apply.
Becomes familiar new CMS program initiatives such as value based purchasing programs like SNF-VBP, SNF-QRP, Quality Measures, Nursing Home Compare, Payroll Based Journal reporting, etc.
Assists the Administrator in delivering compassionate quality care and services across an interdisciplinary team approach as evidenced by adequate, and competent facility staff, employee turnover, general cleanliness, physical plant condition, and optimal resident functioning-physically and psychosocially.
Assists the Administrator with Identifying and collaborating with members of the interdisciplinary team, physicians, consultants, and community agencies to identify opportunities for enhanced services to the residents and/or resolve issues.
Assists the Administrator in recruiting talented, qualified individuals in conjunction with Human Resources to fill department head positions as a key factor in building and maintaining a strong and capable team.
Performs rounds to observe residents and ensure overall needs are being met. Knows residents by name and sight. Practices management by walking around. Makes himself/herself available to employees at all levels by practicing an open door policy.
Knows employees across all departments, all shifts by name and makes himself/herself available periodically on a routine, scheduled basis across all three shifts to gain informal employee feedback.
Conducts periodic observations of in-service education to ensure staff members delivering the education are competent with the knowledge and skill set required to accomplish employee learning.
Promotes teamwork, mutual respect, and effective communication. Promotes positivity and active daily problem solving.
Assists the Administrator with budget development with department heads bi-annually.
Assists the Administrator, in conjunction with the Business Office Manager, weekly or bi-monthly budget compliance meetings to ensure financial goals are met.
Begins to learn how to review and interpret monthly financial statements and provides relevant information to the appropriate individuals
Makes written and oral reports/recommendations to the Administrator concerning the operation of the facility.
Assists the Administrator in leading, guiding and directing facility readiness related to health inspection surveys, Occupational Safety and Health Administration (OSHA) surveys, and any other regulatory entity or requirement.
Assists the Administrator to ensure follow up is completed with any “mock” survey issues identified in preparation for health surveys, OSHA surveys, and any other regulatory requirement.
Assists the Administrator to ensure the facility’s plan of correction response to any regulatory, inspection survey is completed, adequate, implemented and timely.
Communicates directly with residents, medical and nursing staff, family members, department heads and members of the interdisciplinary team to coordinate care and services. Responds and resolves complaints and concerns when necessary.
Manages and minimizes facility risk through a team approach to achieve desired outcomes in customer service, key performance indicators, employee retention and other areas as identified.
Reads and stays informed regarding regulatory, business practices and other changes influencing facility outcomes; thereby, facilitating continued success for all.
Engages as a change agent for the facility when necessary.
Assists the Administrator to ensures resident incidents and concerns that rise to a reportable event such as alleged abuse, neglect, mistreatment, misappropriation, etc. are reported to the correct entity within the stated regulatory requirement.
Promotes and encourages an environment of trust among all employees related to the overarching goal of resident safety and abuse prevention.
Promotes safe work practices, safety rules, and accident prevention procedures to prevent employee injury and illness.
May be asked to rotate to different facilities to learn from other administrators, managers and support staff.
Additional Tasks
- Treats all residents with dignity and respect. Promotes and protects all residents’ rights.
- Establishes a culture of compliance by adhering to all facility policies and procedures. Complies with standards of business conduct, and state/federal regulations and guidelines.
- Follows appropriate safety and hygiene measures at all times to protect residents and themselves.
- Maintains confidentiality of protected health