Sales Director
General Stamping & Metalworks · South Bend, Indiana, United States
Key Responsibilities
· Lead the sales organization to increase sales, profitability, and market presence.
· Develop and execute sales strategies that position GSM as a preferred supplier.
· Build and maintain strong relationships with customers and prospects at the executive level.
· Create and manage annual sales targets, quarterly goals, and key performance metrics.
· Conduct weekly sales meetings to track progress, coach the team, and ensure accountability.
· Use CRM tools (Dynamics 365) to manage the sales pipeline and ensure data accuracy.
· Collaborate with Finance, Engineering, and Operations teams to support customer needs and strategic initiatives.
· Drive transformation in sales processes, leveraging technology to improve quoting, proposals, and order handling.
· Represent GSM professionally in all industry and customer interactions.
Management Responsibilities
· Lead and develop Business Development Managers and the Inside Sales Team.
· Hold team members accountable for performance, customer responsiveness, and adherence to GSM’s sales process.
· Encourage a culture of trust, collaboration, and continuous improvement.
· Promote behaviors that build long-term, value-added relationships with clients.
· Maintain customer satisfaction and pursue opportunities for growth and innovation.
Education
- Bachelor’s degree in engineering, Finance, Accounting, or English Literature required.
- Master of Business Administration (MBA) preferred.
Experience
- Minimum of 5 years in a sales leadership or management role with direct reports.
- Minimum of 3 years’ experience in metal fabrication, with knowledge of key processes (laser cutting, press brake, welding, etc.).
Technical & Professional Skills
- Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and CRM platforms (Dynamics 365 preferred).
- Strong financial acumen and ability to analyze profitability and cost data.
- Excellent written, verbal, and presentation skills.
- Strong project management and organizational abilities.
General Competencies
- Dependability: Meets commitments, manages deadlines, and takes responsibility for outcomes.
- Sales Influence: Persuasive, ethical, and strategic in negotiations.
- Analytical Problem Solving: Uses data and creativity to drive solutions.
- Communication: Clear, persuasive, and professional in written and oral communication.
- Employee Relations: Builds strong internal and external relationships.
- Accuracy: Produces detailed, error-free work and sound documentation.
- Leadership: Motivates and develops others through example, accountability, and coaching.