Office Operations Assistant
IntelyCare · Milwaukee, Wisconsin, United States · onsite
- Location: Brown Deer, WI
- Facility: Brown Deer Clinic
- Department: Primary Care
- Schedule: Full-time | Day Shift
- Greet patients and visitors, check patients in and out, and obtain necessary documentation. Verify and enter demographic information.
- Obtain and verify insurance authorizations/precertification. Complete medical record release requests and schedules/confirms patient appointments.
- Enter, review, and submit charges for patient procedures and services daily. Collect co-payments and reconcile all daily reports and deposits for accuracy.
- Provide general office and clerical support to the assigned area.
Education:
- High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.- Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.
Additional Preferences:
- 40 hours a week | M-F | Typical shift is 7 AM - 5 PM, may periodically be asked to cover until 6 PM | No weekends or major holidays
- Prior clinical receptionist/customer service experience