Beverage & Food Team Leader (Banquets)
Employer not yet confirmed · Sydney, NSW, Australia
NATURAL TALENT
Explore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotel’s work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests.
W Sydney is now casting for a B&F Team Leader to focus on our Banquets department. Collaborating closely with the Banquet Manager, this integral role will focus on creating unique and vibrant experiences for our guest.
If you are passionate about curating diverse and authentic experiences for our guests, creating memories for a lifetime, and working in team with fun-loving individuals who go above and beyond to deliver exceptional experiences to our guests then this exciting role is for you.
JOB SUMMARY
As a Banquets Team Leader at W Sydney, you will play a key role in delivering exceptional and memorable event experiences for our guests. You will lead by example on the floor, supporting the seamless execution of meetings, conferences, social events, and banquets while driving the energetic and vibrant service culture W Hotels is known for. This role is responsible for coordinating banquet operations, engaging with guests, supporting talent, and ensuring every event is delivered with creativity, efficiency, and attention to detail.
CORE WORK ACTIVITIES
The core responsibilities include:
- Leading and supporting the Banquets team to deliver exceptional beverage and food service during events and functions.
- Supervising event setup, execution, and breakdown to ensure all spaces meet brand and operational standards.
- Greeting and engaging with guests, anticipating their needs, and resolving requests professionally and efficiently.
- Assisting with the coordination of banquet operations to ensure events run smoothly and according to client expectations.
- Monitoring service standards and providing guidance, coaching, and support to banquet talent throughout shifts.
- Ensuring banquet venues, equipment, storage areas, and back-of-house spaces are clean, organised, and well maintained.
- Maintaining appropriate stock levels of banquet equipment, amenities, and service supplies.
- Identifying and reporting maintenance issues, safety concerns, or operational risks in a timely manner.
- Following all workplace health, safety, and sanitation procedures, including the correct use of cleaning products and equipment.
- Collaborating with the wider Beverage & Food team and other hotel departments to create memorable guest experiences and deliver Whatever/Whenever service.
This role is ideal for a passionate hospitality professional who thrives in a fast-paced environment, enjoys leading teams, and is driven to create unforgettable moments for guests.
BENEFITS
- Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friends
- The best hotel training opportunities produced independently by W Sydney and internationally recognised training programs by Marriott International
- Discounts on food & beverage across all our hotels
- Recognition programs to keep you motivated
- Wellbeing & mindfulness programs to ensure you stay healthy
- Employee Assistance Program
- ‘Great Places to Work’ certified
MI RECOGNITION
Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others.
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CTA TO LEARN MORE
Visit whotels.com/careers to learn more about our workplace culture and career opportunities.
DIVERSITY AND INCLUSION STATEMENT
Marriott International is an equal opportunity employer that does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws