Automotive General Sales Manager and Finance Director
Mechanics & Body Shops Marketplace · Bellingham, United States
Are you ready to take your
dealership experience to the next level by leading both the sales desk and
finance operation? We are looking for a hands-on Automotive Sales and Finance
Director / General Sales Manager who can structure deals, develop people,
deliver strong results and create a better buying experience for customers.
We are an independent pre-owned
dealership serving Bellingham and the surrounding Whatcom County communities
since 2009. We are focused on building a sales operation where production,
teamwork and customer care support one another. This is an opportunity to work
directly with ownership, develop the team and make a meaningful impact on how
the dealership sells, funds and delivers vehicles.
Our Bellingham operation is looking
for an experienced leader who can produce, coach and follow through. If you are
an established Finance Director, GSM or F&I Manager ready to take on
broader sales-desk and leadership responsibilities, we want to meet you.
Benefits for Automotive
Sales and Finance Director
- Direct
collaboration with ownership on priorities, expectations and improvements.
- Leadership
responsibility across sales, desk and F&I operations.
- Opportunity to
coach and develop sales and finance professionals.
- Competitive
compensation and high income potential.
- Opportunity to
improve dealership processes and customer experience.
- A hands-on
leadership role where your ideas and results make a difference.
- Health benefits
- A place you can
call home!
Responsibilities of
Automotive Sales and Finance Director
- Desk and
structure deals, support trade appraisals and negotiations, and help the team
close business.
- Present
financing and protection products, work with lenders, secure approvals and
complete transactions within approved policies.
- Coach sales and
F&I staff, conduct focused huddles and develop consistent sales and finance
processes.
- Ensure deal
files, signatures, lender stipulations and required documentation are complete
and follow transactions through funding.
- Ensure deals
comply with applicable policies, regulations and approved dealership
procedures.
- Maintain
accurate CRM and deal records, monitor follow-up and conversion, and use
performance data to coach the team.
- Work closely
with BDC, accounting, service and other managers to ensure customer commitments
are communicated and fulfilled.
- Resolve
customer concerns, document commitments and ensure appropriate follow-up after
the sale.
- Audit completed
deals and identify opportunities to improve profitability, compliance, process
and customer experience.
- Qualifications of Automotive
Sales and Finance Director
- Demonstrated
dealership experience in sales management, F&I management, Finance Director
or GSM leadership.
- Comfortable
working both the sales desk and finance process.
- Proven sales
and finance performance with strong deal-structuring skills.
- Experience
coaching, developing and holding sales and F&I team members accountable.
- Strong
organizational discipline with paperwork, lender requirements, customer
information and compliance.
- Excellent
negotiation, presentation and verbal/written communication skills.
- Customer-first
judgment with the ability to balance profitability and customer satisfaction.
- Proficient with
dealership CRM and DMS systems; Tekion experience is a plus.
- Valid driver’s
license.
- Experienced
F&I Managers who have taken on sales-desk and coaching responsibilities are
encouraged to apply alongside established Finance Directors and General Sales
Managers.