EVS Supervisor (Paris LV)
Employer not yet confirmed · Las Vegas, Nevada, United States · onsite
Assist in the day-to-day supervision to achieve customer satisfaction and quality service while assuring compliance with policies and Standard operating Procedures. Conducts inspections for cleanliness and uphold standards of daily staff of 45+ employees effectively.
- Lead daily Environmental Services operations, ensuring all casino, restroom, public, and employee areas are clean, safe, and well-maintained.
- Manages and oversees the operations of the department and staff on a daily basis.
- Fosters teamwork and acts as a role model using a consistent, approachable demeanor and clearly articulating expectations.
- Has responsibility and accountability for employee relations and goals/actions of the department.
- Responsible for setting work schedules, including training of new hires on policy and procedures.
- Ensure guest inquiries and concerns are handled professionally and resolved to achieve high guest satisfaction.
- Monitors equipment, utilities, consumption and performance of employees.
- Maintain adequate staffing levels and adjust schedules as business needs change.
- Enforce company policies, OSHA regulations, and safety standards while maintaining emergency procedures and equipment.
- Identify, report, and follow up on maintenance, safety, and operational issues.
- Maintain a professional, positive, and guest-focused presence while serving as a role model for the team.
- Completes other duties as assigned.
- 2+ years of cleaning, housekeeping, or EVS experience.
- 1+ years of supervisory or leadership experience.
- Strong leadership, communication, and organizational skills.
- Strong problem-solving and decision-making skills.
- Proficiency with Microsoft Office applications.
- Must be at least 21 years old.
- Proficient in English verbal and written in a professional manner.
ADDITIONAL REQUIREMENTS
- Ability to perform physical tasks, including standing and walking for the duration of the shift, as well as bending, stooping, kneeling, climbing, and ascending/descending stairs.
- Work in a fast-paced environment handling multiple tasks under time constraints.
- Must be able to lift up to 70 lbs and handle sensitive staff and guest situations in a timely manner.
- Must be able to push, pull, and lift furniture (e.g., mattresses, tables, chairs, lamps).
- Must tolerate required PPE (gloves, safety glasses/goggles, etc.) and safely operate motorized equipment.
- Ability to work in a smoking and pet-friendly environment
- Flexible to work various shifts, weekends, and holidays.
- Must be able to create written and financial reports.
- Must be able to respond calmly and make rational decisions when handling guest and employee conflicts.
- Ability to perform line-level duties during emergencies or operational needs.
- Presents oneself as a credit to Caesars Entertainment Company and encourages others to do the same.