Assistant Property Manager
Durham Housing Authority · Durham, NC 27701
Are you passionate about creating exceptional living experiences and helping communities thrive? We are seeking a dedicated and customer-focused Assistant Property Manager to support the daily operations of our residential communities. In this role, you will play a vital part in delivering outstanding service to residents, maintaining high occupancy levels, ensuring regulatory compliance, and supporting the overall success of the property.
As a key member of the property management team, you will work closely with residents, prospective tenants, staff, and community partners to foster a welcoming, safe, and well-maintained environment. This is an excellent opportunity for a motivated professional who enjoys building relationships, solving problems, and making a meaningful impact in affordable housing.
Key Responsibilities
- Assist with the day-to-day operations of assigned residential communities.
- Conduct leasing activities, including property tours, applicant follow-up, and lease execution.
- Maintain accurate leasing, occupancy, and resident records.
- Assist with rent collection and resident account management.
- Conduct move-in, move-out, transfer, and housekeeping inspections.
- Ensure resident files and property operations remain compliant with HUD, Fair Housing, and agency requirements.
- Prepare reports, correspondence, and other administrative documentation.
- Support monthly financial processes, including deposits, billing, and accounting closeouts.
- Coordinate services with vendors, contractors, and internal departments.
- Address resident concerns professionally and provide exceptional customer service.
- Assist with quality control reviews of resident files, inspections, and work orders.
- Support emergency response and operational needs as required.