IT Ambulatory Desktop Analyst - Ambulatory IT - McLeod
Erym Cx · South Carolina, United States · onsite
Position: MH1823911061 Job: 60311061 - IT Ambulatory Desktop Analyst
Description:
Responsibilities:
- Install and provide support for all network connected hardware.
- Serves as project leader in a coordinating role between clients and IT personnel for problem resolution, project evaluation and personal systems implementation.
- Coordinates personal systems support which includes new pc installs, department relocations and help desk support.
- Provides technical assistance to clients and IT staff.
- Required to track equipment and software in inventory and repair logs.
Reports To? Manager of IT
Supervises Others? No
Qualifications:
- Five years of supporting computer systems support and related work experience in information systems required.
- Experience in desktop technologies is required.
- Three years of PC-oriented experience including basic word processing, spreadsheets.
- Reliable Transportation (This position requires traveling between sites)
Coverage Area: This position provides IT support across the McLeod Health Carolina Forest, Loris, and Seacoast campuses.
- Install and support all network‑connected hardware.
- Lead project coordination between clients and IT staff for problem resolution and system implementation.
- Manage personal systems support, including new PC installations and department relocations.
- Provide help‑desk assistance and technical support to end users and IT personnel.
- Track and maintain equipment, software inventory, and repair logs.
- Evaluate project requirements and recommend solutions.
- Ensure compliance with IT policies and security standards.
- Assist with troubleshooting of desktop technologies and applications.
- Participate in cross‑campus IT initiatives for Carolina Forest, Loris, and Seacoast locations.
- Document procedures and create user guides as needed.
- Minimum five (5) years of experience supporting computer systems in an information systems environment.
- Proven experience with desktop technologies and Windows operating systems.
- At least three (3) years of PC‑oriented experience, including word processing and spreadsheet applications.
- Strong knowledge of network‑connected hardware installation and configuration.
- Ability to lead projects and coordinate between clients and technical teams.
- Excellent troubleshooting and problem‑resolution skills.
- Experience maintaining hardware/software inventory and repair logs.
- Familiarity with IT policies, security standards, and compliance.
- Effective communication and customer‑service skills.
- Ability to work across multiple McLeod Health campuses in Horry County.